| 1) |
Brand Concept (Total: 30 Points) -
The creation of an impression that the Brand is associated with a product and/or service that has certain qualities or characteristics that makes it unique. It defines the essential tools to create all the desired messages and responses while delivering a solid promise to the end customer. This evaluation component will be based on the following: |
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i. |
Brand Vision and Mission
• State the Brand vision and mission.
• How are the Brand vision and mission being communicated through every level of the organisation?
• What has been done to achieve the Brand vision and mission to date? |
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ii. |
Brand Values and Personality
• What are the core values of the Brand?
• Describe the personality traits that the Brand displays in its image to its external audience, customers or the public. |
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iii. |
Brand Identity
• State the significance of the Brand logo and the choice of colours used.
• Describe how the Brand is being manifested through A&P activities, marketing collaterals, website, product packaging and the environment. |
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iv. |
Brand Promise
• What is the Brand promise and how is it being fulfilled?
• What is the public’s expectation of the Brand?
• Is this expectation fulfilled by the Brand? If yes, please elaborate. |
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| 2) |
Brand Development and Management (Total: 30 Points) -
This evaluation component will be based on the following: |
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i. |
Brand Positioning
• State and elaborate the distinctive position of the Brand in the market. |
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ii. |
Brand Development
• Has there been any implementation of product and/or service development programme in the organisation? If yes, please elaborate.
• Provide an illustration on the progress the Brand has made over the past 3 years (2008 - 2010).
• What is the Brand development plan for the next 3 years and how will it be implemented? |
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| 3) |
Brand Performance (Total: 40 Points) -
How important is the Brand to the organisation and how did branding affect the organisation’s performance? This evaluation component will be based on the following: |
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i. |
Growth
• Has branding contributed to the growth of the organisation? If yes, please elaborate. Areas of growth could include successful KPIs, membership figures, student intake, funds raised, projects undertaken etc. |